ONLINE SALES TERMS & CONDITIONS

 

  1. General

The present online sales terms and conditions (hereafter the “Terms”) are adopted by LEXON (hereafter “LEXON”), S.A.S, with head office at 91 avenue Jean Baptiste Clément, 92100 Boulogne-Billancourt, France, registered at the Trade and Companies Register of Nanterre under number 342 979 044.

The Terms govern the sale of LEXON products via the online store on the website https://lexon-design.com (hereafter the “Site”). The Terms do not apply to sales made by retailers of LEXON products.

The Terms applicable to a given order are those in force on the date of the order, in the version posted on the Site on that date. Upon confirmation of your order, you will be asked to accept the Terms. The acceptance of the Terms is a necessary condition for the processing of your order.

LEXON reserves the right to amend the Terms at any time, at its discretion. If you wish to order LEXON products via the Site, we recommend that you consult the Terms as they are posted on the Site before confirming your acceptance.

  1. Buyers

Online sales via the Site are intended for end consumers of LEXON products, and not for retailers. LEXON may, at its discretion, refuse an order if it suspects that the buyer purchases the product for resale.

  1. Products

The LEXON products that you may purchase via the Site are those displayed on the Site on the date of your order, within the limit of available stock.

LEXON reserves the right to amend at all time its assortment of LEXON products offered for sale via the Site.

The images of LEXON products displayed on the Site are used by way of illustration and may differ from the delivered product. The descriptions and product sheets available on the Site are provided only by way of indication and do not constitute contractual documents.

LEXON declines all liability for possible errors or omissions in the images displayed on the Site and in the descriptions or product sheets.

LEXON reserves the right to limit the number of LEXON products that it is possible to purchase within a single order session.

  1. Prices

The currency indicated for LEXON product prices depends on the country selected for navigation on the Site. Thus the prices are indicated:

  • in euros for the countries of the European Union having adopted this currency

 

The Product prices include VAT when applicable.

Product prices do not include delivery costs. Those costs may vary, depending on the country of destination and according to the mode of delivery that you have selected.

LEXON reserves the right to amend the prices of the products and the delivery costs without prior warning and at its discretion.

The prices and delivery costs that apply to your order will be indicated in the page summarizing your order. You will be informed of their amount before confirming your order.

Taxes or customs duties may be charged upon import of the products in the country of destination. Those levies, taxes and duties are not included in the prices of the products or the delivery costs and you are responsible for them. It is up to you to inform yourself on this subject before placing your order and to pay those possible levies, taxes or duties. LEXON declines all liability in this respect.

  1. Orders

To place an order via the Site, you have to create a client account on the Site.

To order products via the Site, you will have to proceed as follows:

Once you have selected the product to purchase, it must be added to cart.

Once you have added to the cart all products that you wish to order, you will have to valid the order.

The content of the cart will be displayed, and you will be able to delete the products.

Once you have verified the content of the cart, you will need to accept the present Terms by checking the corresponding box to pursue your order.

You will be asked to communicate personal information to allow us to process your order, namely your name, your billing address, the address for delivery of the products, your email address and your credit card details. If you do not have a client account yet, you will be able to create it at this point.

This being done, the Site will display a page summarizing the ordered products and their price, as well as the applicable delivery costs, depending on your address of delivery. You will be asked to confirm your acceptance. Once you will have confirmed the acceptance, your order will be final and you will not be able to modify it anymore.

You will then receive by email a confirmation of order containing all details of your order. LEXON will be bound by the order upon issuance of this confirmation.

LEXON reserves the right to refuse or cancel any order at its discretion. LEXON may in particular refuse an order when there is a dispute with you regarding a preceding order or if LEXON has reasons to believe that you do not comply with the present Terms. If an order is cancelled after the debit of your credit card, the corresponding amount will be reimbursed.

  1. Payment

The payment of products purchased via the Site is made by credit card only. The payment is effected via a secure platform according to the SSL system (Secure Socket Layers).

LEXON accepts Visa, MasterCard credit cards and Paypal payments. LEXON may accept other credit cards at its discretion but without any obligation to do so.

Your credit card will be debited at the time of confirmation of payment.

All holders of credit cards are subject to validation and authorization by the issuer of the card. If the issuer of your card refuses payment, LEXON will not deliver the ordered product. It will be up to you to contact directly the issuer of your card to solve the problem. LEXON declines all liability for the delay in delivery or non-delivery of the product.

  1. Delivery

The timeframe within which LEXON delivers the ordered products depends upon the country of destination and the mode of delivery that you have selected.

The delivery periods mentioned on the Site and/or in the confirmation of order are mentioned only by way of indication and LEXON declines all liability if delivery occurs after such periods.

The ordered products are delivered in their individual packaging, containing the accessories (cable, etc.) and the user manual. You will also receive a copy of the confirmation of order.

  1. Right of withdrawal for residents of the European Union

If you reside in a member State of the European Union, you have the possibility to revoke your purchase by sending us a declaration of withdrawal within 14 days from the delivery of the product.

You may send us your declaration of withdrawal by contacting our customer service at the following email address : support@lexon-design.com

Our customer service will send you by email a return authorization number and a return form, and will indicate to you the address to which the product must be sent back.

We ask you to fill in the return form with the return authorization number, the number of your order (as mentioned on your confirmation of order) and the shipment address indicated by our customer service.

The product must then be sent back to us in a perfect condition in its original packaging, with the accessories, the user manual and the filled out return form, within 14 days from the date of issuance of the return authorization number. Any return not complying with these requirements, or sent to another address than the one indicated at the time of issuance of the return authorization number, will be refused.

The shipment costs of returned products must be borne by you.

Upon receipt of the returned product, LEXON will reimburse you by crediting your credit card of an amount corresponding to the price of the product and the initial delivery costs.

  1. Warranty

A product ordered via the Site may be defective, despite the care used by LEXON to verify the good condition of the delivered products.

LEXON warrants to the original purchaser that your LEXON product should be free from defects in material and workmanship under normal use for a period of one year from the date of purchase. If you reside in European Economic Area (EEA) and if you purchased your LEXON product in EEA, the warranty period is two years from the date of purchase.

You must inspect carefully the delivered product upon receipt, and notify us in writing within 14 days if a delivered product presents a visible defect, or if it does not possess the characteristics specified in the confirmation of order, or if an accessory is missing. You may send us a notification of defect by contacting our customer service at the following email address : support@lexon-design.com

If a defect becomes apparent later during the warranty period, you must notify us in writing within 14 days from the discovery of the defect. You may do so by contacting our customer service at the following email address : support@lexon-design.com

If you omit to notify us of a defect in due time, the product will be considered as accepted and you will no longer be entitled to invoke the warranty.

Our customer service will send you by email a return authorization number and a return form, and will indicate to you the address to which the defective product must be sent back.

We ask you to fill in the return form with the return authorization number, the number of your order (as mentioned on your confirmation of order) and the shipment address indicated by our customer service.

The defective product must then be sent back to us with the filled out return form, and if possible in its original packaging, with accessories and the user manual, within 14 days from the issuance of the return authorization number. The defective product will have to be sent to the address indicated by our customer service at the time of issuance of the return authorization number.

Damages to the product resulting from use not consistent with the user manual are not covered by the warranty.

Upon receipt of the returned product, after verification of the existence of a defect covered by the warranty, LEXON will, at its choice, either send you a replacement product or reimburse the price paid (including the initial delivery costs) by crediting your credit card.

  1. Force majeure

LEXON incurs no liability if it is prevented from executing an order by an event of force majeure. Force majeure events are circumstances outside the control of LEXON, including in particular important disruptions affecting the company, accidents, strikes, late or defective deliveries of raw materials or semi or completely manufactured products, restrictions imposed by authorities, fire, flood or other natural disasters.

  1. Limitation of liability

Within the limits allowed by applicable law, LEXON declines all liability for any direct or indirect damage caused by a LEXON product, including in particular loss of data, loss of revenue, lost profits or any costs related to a delay in delivery.

Despite the care brought to the composition of the Site, the Site may contain erroneous or incomplete information. LEXON does not guarantee the exhaustiveness, exactness or current character of the information displayed on the Site.

LEXON declines all liability for any direct or indirect damage that may result from an interruption of the Site, from the occurrence of bugs hindering navigation on the Site or from any other technical problem (including the possible presence of virus or other harmful elements).

LEXON declines all liability regarding the content of third-party websites accessible from the Site or pointing to the Site by means of hypertext links. LEXON does not exercise any control over the content of such external websites.

  1. Personal data and privacy policy

When you create a client account on the site, you are asked to provide us with information on yourself, such as your name, your email address, your billing address, your delivery address as well as your credit card details. You undertake to provide us with exact and complete information.

LEXON undertakes to treat your personal data confidentially. We ask you to consult our privacy policy to know how LEXON collects, uses and protects your personal data.

  1. Intellectual property

LEXON is the owner of LEXON trademark.

The Site and its content, including texts, photographs, visuals, video animations and software are protected by copyright. Any reproduction is prohibited, except for your strictly personal use.

The purchase of a LEXON product does not confer you any intellectual property right on this product. All intellectual property rights pertaining to the LEXON products and applications, including trademark and design rights, as well as copyright, are the exclusive property of LEXON or of its partners.

  1. Applicable law and jurisdiction

The present Terms are governed by French law, excluding the Vienna Convention on contracts for the international sale of goods.

In certain jurisdictions, consumers may have rights that go beyond those provided in the present Terms. These rights are not affected by the present Terms insofar as national legislation does not allow for contractual derogation.

The French courts are exclusively competent to decide any dispute which may arise in relation to the conclusion, interpretation, execution or termination of the present Terms.